Cascading list to select list

 
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I would like to synchronize a cascading jira field to Zendesk and specific in two select lists. If it is possible?
Source: Zendesk
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    3 answers

    1.  
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      The final configuration that worked for receiving the child values from different fields depending on the parent value chosen was the following:


      String parentValue = replica.customFields."category"?.value?.value //zendesk select list

def childValue;
if (parentValue == "a") {
	childValue = replica.customFields."A SUBCATEGORIES"?.value?.value //zendesk select list
}
if (parentValue == "b") {
	childValue = replica.customFields."B SUBCATEGORIES"?.value?.value //zendesk select list
}

if (parentValue == "c") {
	childValue = replica.customFields."C SUBCATEGORIES"?.value?.value //zendesk select list
}

def categoryMapping = [mapping... ]

def parent = nodeHelper.getOption(
	issue,
	"Categories/Sub-categories", //cascading field jira
	categoryMapping[parentValue]
)

def child = parent.childOptions.find

{it.value == categoryMapping[childValue]}
if ( parent != null && (childValue == null || child != null)) {
	issue.customFields."Categories/Sub-categories"?.value = nodeHelper.getCascadingSelect(
	parent,
	child
	)
} else if (parentValue == null) {
	issue.customFields."Categories/Sub-categories"?.value = null
}
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      1.  
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        Can i use this script also from Zendesk to Jira? for example, i would like to synchronize two select lists from Zendesk to Cascading field on Jira. 

        1. André Leroy-Beaulieu Castro

          Hi Christos, 


          In that case let's say your two Zendesk fields are "Select List 1" and "Select List 2", and your Jira field is "Cascading Select":


          Outgoing Zendesk:

          replica.customFields."Select List 1" = issue.customFields."Select List 1"
replica.customFields."Select List 2" = issue.customFields."Select List 2"


          Incoming Jira:

          String parentValue = replica.customFields."Select List 1"?.value?.value
String childValue = replica.customFields."Select List 2"?.value?.value

def parent = nodeHelper.getOption(
        issue,
        "Cascading Select",
        parentValue
)
def child = parent.childOptions.find{it.value == childValue}
if ( parent != null && (childValue == null || child != null)) {
    issue.customFields."Cascading Select"?.value = nodeHelper.getCascadingSelect(
            parent,
            child
    )
} else if (parentValue == null) {
    issue.customFields."Cascading Select"?.value = null
}

          Thanks,


          André

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      2.  
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        Hi! You can extract the child and parent values of the Jira cascading field from zendesk like this:


        //Incoming script on zendesk
def cascadingValue = replica.customFields."Cascading Jira Field"?.value

if(cascadingValue){
  def parentValue =  cascadingValue.parent?.value //This is a String value
  def childValue = cascadingValue.child?.value //This is a String value
  /*
  from here, you can set directly to a zendesk field or map to a different value
  if(parentValue)
    issue.customFields."Zendesk Parent Field".value = parentValue
  
  or

  def valueMap = ["Jira V": "Zendesk V"]
  if(childValue)
    issue.customFields."Zendesk Child Field".value = valueMap[childValue]


  */
}


        Let me know if this makes sense.


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