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However, it is important to note that the prerequisite for this integration is that the email address of the user must be identical in both the Salesforce and Jira Cloud instances.
This requirement establishes a reliable connection point for Exalate to match and synchronize the data effectively.
Outgoing Sync Salesforce
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if(entity.entityType == "Case") {
replica.key = entity.Id
replica.summary = entity.Subject
replica.description = entity.Description
replica.comments = entity.comments
replica.attachments = entity.attachments
replica.Status = entity.Status
//Retrieving the email from the last comment
def the_id_variable = entity.Id
def res = httpClient.get("/services/data/v54.0/query?q=SELECT+CommentBody%2C+CreatedById%2C+CreatedBy.Email+FROM+CaseComment+WHERE+ParentId=%27${the_id_variable}%27+ORDER+BY+CreatedDate+DESC+LIMIT+1")
replica.res = res
} |
Incoming Sync Jira Cloud
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if(firstSync){
issue.projectKey = "MAT"
issue.typeName = nodeHelper.getIssueType(replica.type?.name, issue.projectKey)?.name ?: "Task"
}
issue.summary = replica.summary
issue.description = replica.description
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
issue.labels = replica.labels
//Impersonating the comment with the right user
def uid = replica.res.records[0].CreatedById
def uid_comments = []
replica.comments.each {
if(uid == it.author.key) {
uid_comments.push(it)
}
}
def latest_message = uid_comments.sort { it.created }[-1].body
replica.addedComments.each { it.executor = nodeHelper.getUserByEmail("${replica.res.records[0].CreatedBy.Email}") }
issue.comments = nodeHelper.toMarkDownComments(commentHelper.mergeComments(issue, replica, { it })) |
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