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How to sync inline images in comments from Jira to Zendesk?

 
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The use-case here is to add image in comments from Jira and sync that to Zendesk. By default the image is not handled within the comment and it creates it as a separate attachment. The comment which contains the body contains metadata of the image for ex height, width but the actual image comes as an attachment only and can't be viewed in the comment itself.


Can someone help here?

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    1 answer

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      The way to do this would be to upload the asset first using

      api/v2/uploads.json?filename=smoke_colors.png


      This will return an id that is single use. You can then use this id to upload the image as part of the comment body using uploads attribute in the request body. 


      With Exalate, this is all embedded within the product code, and hence, needs to be fixed in the product itself. 


      Hope it helps. 

      Thanks

      Majid

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