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What is this error: The remote issue attempted to be synced is not matching either of the defined scopes

 
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The remote issue `ESD-70` attempted to be synced is not matching either of the defined scopes: SingleSideScope(Some(8),3,QUERY,Some(List(QueryValue(FieldValue(ISSUE_TYPE,None,None,None),OperatorValue(IN),[{value=10003, label=Support}],None), QueryValue(FieldValue(LABELS,None,None,None),OperatorValue(IN),[Sync],None))),AUTOMATIC,cd9eb62d-849a-4d57-ab82-49ccea6e7fa0,false,List(FieldValue(PROJECT,None,Some({value=10000, label=ENEL service desk(ESD)}),None)))

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    2 answers

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      Hi Richard Vencu


      This is an editor exception.
      Can you please raise a ticket at 
      https://support.idalko.com/servicedesk/customer/portal/8

      Please include the support zip as detailed, the instructions to do so can be found at the following link|https://docs.idalko.com/exalate/x/vQKOAQ

      Thanks

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        OK

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