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Hello,
I am syncing two projects in Jira server (Service Desk and Software) I want to sync the customer request type with a text field.
I am getting a weird text when I try to sync-it, I think it is because the customer request type is a special field and I cannot get the name of the request, I am getting the id. Any help on how to get the name?
Outgoing:
replica.customFields."Customer Request Type" = issue.customFields."Customer Request Type"
replica.customFields."18097" = issue.customFields."Customer Request Type" // cf Type of Request
Incoming:
issue.customFields."18097".value= replica.customFields."Customer Request Type"?.value
issue.customFields."Customer Request Type".value= replica.customFields."Customer Request Type"?.value
Result: