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HOw to exalate request type field between 2 JIRA service deesk instances on Cloud?

 
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I have tried every possible suggested solution on the community and have not been able to sync the request types. Can someone please help me in figuring out a way to sync request types. 


I have reached out to the IDalko support team as well but I was told to avail professional services for this one problem.  Can someone please help! this is very urgent and important for me to resolve this issue.. 

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