Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
I created a custom field in Jira and want to sync it with Zendesk. When I go to Triggers > Rules > Add Mapping, the custom field that I created doesn't populate in the list. I tried refreshing by selecting the i icon, but nothing updated. The custom field has been created for 12+ hours, so I thought it would pick it up by now.
Do you know when Exalate Core 5.1.0 set to be released? If I create a new connection, will it sync the issues that I had perviously synced or will I need to do those again?
It is currently under validation for Jira Cloud, however I can't disclose any dates just yet.
Our intention is to deliver it to Jira Cloud, then to Zendesk and Azure Dev Ops.
As for the new connection, yes, I'm afraid so.