Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Hi,
I`m trying to map fields between Zendesk and Jira and have an issue with apllying value to Cascading field on Jira
Here I`m trying to apply and add new option to cascading field. New option is added to Cascaded field but it is not set in ticket and not applied to field.
issue.customFields."Business Unit".value=createOption("Business Unit", replica.customFields."Business Unit".value?.parent?.value, issue)
Here I`m even try to asign option on each sync just for a test, but nothing happens
issue.customFields."Business Unit".value="dog"
Can you please guide me how to properly assign value to cascading field. I need only to use parent value
Thanks in advance,