The following error occurred with Excel on Jira, what causes it? Is the purchase of license due? Error Detail Message:A general error is blocking exalate synchronization, please contact the exalate support team.

 
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      Hi Megan,

      You can submit a support request to our Service Desk directly. Or just send an e-mail to support@exalate.com. If you haven't done it already.

      Kind regards,

      Ariel

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