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   • user-3fd1a
   • Oct 07, 2019

   Hi Yaakov,

   
   

   It is.  

   I'm actually today at Riada to cooperate on a similar case.

   I will provide details in the course of the week.

   •  Comment

   1. Yaakov Shamii

      • Oct 15, 2019

        hi Francis, any update about it?

   2. user-3fd1a

      • Oct 15, 2019

      Hi Yaakov Shamii

      
      

      I forget about this thread - thanks for the nudge

      
      

      
      

      What I did is pretty straightforward - check the Riada documentation for  some examples.  For instance the case about 'Load object by key'
      https://documentation.riada.io/insight/latest/load-object-by-key-29324684.html

      
      

      • Ensure that the insight is installed
      • Copy the code and insert in the script at the appropriate place - you will have to massage it a bit

      
      

      import com.atlassian.jira.component.ComponentAccessor;
       
      /* The object facade class */
      Class objectFacadeClass = ComponentAccessor.getPluginAccessor().getClassLoader().findClass("com.riadalabs.jira.plugins.insight.channel.external.api.facade.ObjectFacade"); 
       
      /* The reference to the object facade which you can use in your code */
      def objectFacade = ComponentAccessor.getOSGiComponentInstanceOfType(objectFacadeClass);
       
      /* Log the Insight object */
      log.info("Insight object of key SCH-1: " + objectFacade.loadObjectBean("SCH-1"));
      
      
      

      
      

      Bottom line - you can just use the Riada API in the scripts.

      Let me know if this is sufficient.

      
      

   3. Anders Lantz

      • Oct 15, 2019

      Hi Yaakov Shamii !

      
      

      I work for the consultancy side of Riada (the makers of Insight), if you have any questions about Insight and it´s java API feel free to contact our support: https://support.riada.se/ and the Dev side of Riada will be happy to help you.

      
      

      Or ping me here and I can have a look

      
      

      By the way, have you had a look at the postfunctions of Insight? Maybe they can help you, for example "Create an Insight Object from a Jira Issue.". If you need more flexibility I believe solution is the way to go.

   4. Yaakov Shamii

      • Oct 29, 2019

      Hi Anders Lantz, ,

      I'm having some issues with updating insight custom field value via the sync rules (altought my code works from scriptrunner script console).

      can you please have a look at the ticket I opened?

      https://support.idalko.com/servicedesk/customer/portal/8/EASE-3304

      
      

      Thanks a lot!

   5. Anders Lantz

      • Oct 29, 2019

      Hi!

      
      

      I don’t have access to the ticket (I work for Riada, not Idalko/exalate), but my guess is a permission problem. 
      You can try early in your script switching to an Admin user. 
      
      

      
      

      def authContext = ComponentAccessor.getJiraAuthenticationContext()
      authContext.setLoggedInUser(actingUser)

   6. Yaakov Shamii

      • Oct 30, 2019

      Hi Anders Lantz, Thanks for answering.

      I'm using an administrator (and I also gave it manually permissions to the scheme I need). I can send you the code I use and the logs if it might help.

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