I have modified the code slightly and it worked.
def matcher_des = issue.description =~ /\[~accountid:([\w:-]+)\]/
def description = issue.description
matcher_des.each {
target = nodeHelper.getUser(it[1])?.displayName
description = description.replace(it[0], target)
}
replica.description = description
Hi Vinay,
This article might help you:
https://community.atlassian.com/t5/Agile-articles/How-to-sanitize-mentions-when-synchronizing-issues/ba-p/1141139
you could replace every mention sent from cloud with email:
/*
** This code snippet illustrates how mentions can be replaced with the actual name of the mentionee
** Use this in a data filter
*/
replica.comments = issue.comments.collect {
comment ->
def matcher = comment.body =~ /\[~(\w+)\]/
def newCommentBody = comment.body
matcher.each {
target = "[~$nodeHelper.getUser(it[1])?.email]"
newCommentBody = newCommentBody.replace(it[0], target)
}
comment.body = newCommentBody
comment
}
And then use similar logic on server to lookup a user using email
Please, let me know if this helps
Mariia Onyshchenko , I have seen that article, but I need the script for description user mentions not for comments!
Hi Vinay,
For description, you can try adding this to the Outgoing script:
def matcher = issue.description =~ /\[~(\w+)\]/
def description = issue.description
matcher.each {
target = "[~$nodeHelper.getUser(it[1])?.email]"
description = description.replace(it[0], target)
}
replica.description = description
Let me know if this works for you.
Kind regards,
Ariel
Hi,
We have few issues where description has users mentions in Jira Cloud something like this
but [~accountid:5d1463a784d7dc0c52fda8f4] reopened it....
Jira Cloud : but Username reopened it....
Jira Server : but [~accountid:5d1463a784d7dc0c52fda8f4] reopened it....
How to handle user mentions in the script to convert it to Displayname in Jira Server