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Hi Team,
a question, we are working to a huge Salesforce - Jira integration to sync two Salesforce Custom Objects to a Jira Issue bidirectionally with Exalate. The first one, "JIRA_Ticket__c" is in a Master-Detail relationship with the second, "JIRA_Comment_c", which is on the detail-side. The Master record will sync to the JIRA ticket, while the detail has a text field that will represent the comment to be entered on said ticket, and each record will be a standalone comment. Is possible to sync these two type of objects in one single connection?
Outgoing script example:if(entity.entityType == "JIRA_Ticket__c") {
replica.Functional_Area = entity.Functional_Area_Name__c
replica.summary = entity.Name__c
replica.stacktrace = entity.Stack_Trace__c
replica.attachments = entity.attachments
replica.comments = entity.comments}if(entity.entityType == "JIRA_Comment__c") {
replica.SFcomments = entity.Comment__c
}
In this case the value of the field under “JIRA_Comment_c” entityType is not captured, only the records and fields under "JIRA_Ticket_c" will be passed to payload. Is it a structural limit of Exalate? Is there a solution?
Thanks a lot