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How to transform ServiceNow rich text field to ADO rich text

 
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One of the users reported that when they imbedded an image in the description field in ServiceNow it did not correctly sync and only shows a broken image link in the Repro Steps field in DevOps. The image is sent as an attachment and is attached to the workitem but doesn't get imbedded in the DevOps field.



When I imbed an image in DevOps and trigger a sync to ServiceNow, it correctly shows up as an imbedded image in the description field. Do we have to do something special to get any imbedded images to sync and show correctly in the HTML field in DevOps? It still gets sent as an attachment so we can work around it for now but help with this issue would be appreciated even though we opened this ticket for different issue.

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