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No incoming comments to JIRA from DevOps, from Jira to DevOps is fine

 
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We’ve encountered a problem with our JIRA Server <-> DevOps synchronization. It works fine FROM Jira TO DevOps, but recently it’s not synchronizing Comments FROM DevOps to Jira. Attaching support zip, please help us with re-establishing the right connection. We cannot re-do the connection due to amount of Workitems involved. We need to release asap, this problem is a blocker.

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    1 answer

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      Hi Harold Oconitrillo 


      It would help if you could attach the outgoing rule from DevOps and incoming rule to Jira.


      Regards

      Daniel

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