3 answers

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   • André Leroy-Beaulieu Castro
   • Oct 24, 2019

   Hi Samip,

   
   

   I believe the problem is in the following lines of your script:

   
   

   if (replica.typeName != issue.type.name)

   
   

   This isn't working as you'd expect, you can only use .typeName when you are creating a new issue, the replica's .typeName field is always empty. You should use the following:

   
   

   if (replica.type.name != issue.type.name)

   
   

   Let me know if this solves things for you.

   
   

   Thanks,

   
   

   André

   •  Comment

   1. Samip K Banker

      • Oct 24, 2019

      André Leroy-Beaulieu Castro :

      
      

      I had replica.type.name before but then it complained... so I changed to "replica.typeName". I know the script is going in the if loop as its hitting this exception in the if loop

      
      

       //throw new IssueTrackerException("incomming issuetype = " + replica.typeName + " current issuetype = " + issue.type.name)

      
      

      
      

   2. Samip K Banker

      • Oct 25, 2019

      André Leroy-Beaulieu Castro :

      
      

      Any update on this? we are going live in our project using Exalate mid next week and we are struggling to set this up.  

      
      

      ~Samip

   3. André Leroy-Beaulieu Castro

      • Oct 25, 2019

      Hi Samip,

      
      

      Can you try this two things please:

      
      

      1. Show us how it fails using replica.type.name
      2. Replace your usage of Move.move(...) with Move.move(issue, issue.project.key, replica.type.name, replica.status.name)

      
      

      If this doesn't seem to work, please open up a support ticket and I will assist you there, and when we get to the bottom of it I will post the final answer here 

      
      

      Thanks,

      André

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   • Samip K Banker
   • Oct 22, 2019

   Andre:

   
   

   After I added the groovy file I don't see any error but I don't see any transition happening. 

   Below is my code in the incoming Sync

   
   

   ..... some code before this.. 

   //https://docs.idalko.com/exalate/display/ED/How+to+move+issues+automatically
   if (replica.typeName != issue.type.name)
   {
        //throw new IssueTrackerException("incomming issuetype = " + replica.typeName + " current issuetype = " + issue.type.name)
        Move.move(
        //moveStatusMapping:
        ["Bug workflow" : ["Enhancement workflow" : ["New":"New","On Hold":"On Hold"] ] ],
        true, //sameStatusIfNotInMapping
        issue,
        issue.project.key, // the key of the project where the issue is moved to here
        replica.typeName // the name of the issue type where the issue is moved to
        )
   }
   else
   {
        //do something else
   }

   ..... some code after this.. 

   
   

   
   

   Do I need to put this code in specific place (top or bottom)? I do see other changes that are being send to are getting added to the issue... but issue type is not being changed. I also don't see error message in the exalate or Jira logs... 

   
   

   What am I doing wrong?

   
   

   ~Samip

   •  Comment

   1. Samip K Banker

      • Oct 24, 2019

      André Leroy-Beaulieu Castro :

      Any update on this.... we are currently blocked... any help is appreciated. 

      
      

      ~Samip

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   • André Leroy-Beaulieu Castro
   • Oct 21, 2019

   Hi Samip, 

   
   

   Here is the Move.groovy script you need to add to your external scripts library 

   
   

   Thanks,

   
   

   André

   
   

   Move.groovy

   •  Comment

   1. Samip K Banker

      • Oct 22, 2019

      Thanks. Let me try that out and let you know if it works. 

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