Hi,

we figured out following issue within an internal project connection, synchronizing one project to another in the same Jira servicemanagement instance

IS:

Pre Sync

Project A → Ticket 1 → Field Y is empty

Project B → Ticket 1 → Field Y is empty

Both Tickets are linked via Exalate Connection.

Sequential Ticket editing

1. Project A → Field Y is set and starts a synchronisation
2. Project B → Comment Field is filled and starts a synchronisation

Post Sync

Project A → Ticket 1 → Field Y is empty, comment is filled

Project B → Ticket 1 → Field Y is empty, comment is filled

Should:

Pre Sync

Project A → Ticket 1 → Field Y is empty

Project B → Ticket 1 → Field Y is empty

Both Tickets are linked via Exalate Connection.

Sequential Ticket editing

1. Project A → Field Y is set and starts a synchronisation
2. Project B → Comment Field is filled and starts a synchronisation

Post Sync

Project A → Ticket 1 → Field Y is filled, comment is filled

Project B → Ticket 1 → Field Y is filled, comment is filled

Synchronisation Operations should be executed sequentially.