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component synchronization in single instance is not working

 
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Hi, We are trying to run Exalate between our JIRA system and Customer JIRA Instance. However, we are on the POC phase where two similar projects are talking to each other through Exalate in the same instance. 


Nonetheless while synchronizing components I am unable to sync components between the projects. I am following “JIRA on-premise” section in https://docs.idalko.com/exalate/display/ED/How+to+synchronize+components. The missing components are being created as expected which is perfect, but the components is not getting set according to the source issue. 


on["""Stibo DX JIRA TEST"""].issue.components = on["""Stibo DX JIRA TEST"""].issue.components.collect { component ->

def remoteComponentLeadEmail = component.lead?.email

def localComponentLeadName = nodeHelper.getUserByEmail(remoteComponentLeadEmail)

nodeHelper.createComponent(

    issue,

    component.name,

    component.description, // can also be null

    localComponentLeadName?.key, // can also be null

    component.assigneeType?.name() ?: "UNASSIGNED" // set a default as unassigned if there's no assignee type for the component

    )

}

Could you have a look and let me know what went wrong? I checked user permission. It is working manually.

  1. Jose Pablo Alpizar Hidalgo

    Hello, 
    By any chance, does Exalate display any error message when publishing your configuration, if so, would you be able to add the stack trace to this conversation?
    Best regards,

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