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I have one doubt is it necessary that source jira instance & exalate plugin version & target jira instance & exalate version should be same ?
Because in my case both versions are different in source & target instances .
Can this be cause of problem which is not allowing the sync to happen ?
Source :
Jira - 9.4.0
exalate - 5.4.1-j8
Target :
Jira - 8.13.3
Exalate - 5.3.9-j8