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Hi or as we used to say in nothern Germany Moin,
I´m currently having trouble syncing issues between two Jira Service Management Cloud Instances.
The affected issues contain internal comments.
The error I get in Exalate is: Internal comments cannot be processed. The reason is: Request Type custom field is required, but not set..
The config on the side where the error appears contains the following script parts.
Outgoing
//replica.comments = issue.comments
replica.comments = issue.comments.findAll{!it.internal}
Incoming
issue.comments = commentHelper.mergeComments(issue, replica)
On the other instance it looks like this:
Outgoing
replica.comments = issue.comments
Incoming
issue.comments = commentHelper.mergeComments(issue, replica)
Intention:
I want internal comments only to be synced incoming on my instance but not outgoing.
Any help would be greatly appreciated.
Best regards,
Hannes