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I do not want my ADO areapath changed at all on sync from ZD to ADO. I am ONLY SYNCING a ZD ticket to an EXISTING ADO ticket. I know that it is required, I have tried 2 different methods.
METHOD 1 :
I have tried to pull the areapath from a URL call to ADO and it is not working ( ADO incoming script )
METHOD 2 (not my preferred way)
I am trying to map a custom drop down field in Zendesk to the areapath in AZDO. ADO Incoming Script