Questions

I used the following Exalate instructions to implement syncing of issue security: https://docs.exalate.com/docs/how-to-synchronize-securitylevel-issue-field-in-jira-on-premise

This is what I added to each Jira instance:

Outgoing sync

replica.securityLevel = replica.securityLevel

Incoming sync

issue.securityLevel = replica.securityLevel

Note: I verified that the sync user (1) has the ability to set issue security in the project’s permission scheme and (2) has visibility of both of our security levels (Internal / External).

Upon changing the field, the sync completes “Synchronized” but no changes are made to the destination instance. I tested this both directions with the same result.

Tested but not working

import com.exalate.basic.domain.hubobject.v1. BasicHubIssueSecurityLevel
issue.securityLevel = new BasicHubIssueSecurityLevel(null, "name", "description")

OUTGOING SYNC includes:

replica.securityLevel = issue.securityLevel

INCOMING SYNC includes
import com.exalate.basic.domain.hubobject.v1. BasicHubIssueSecurityLevel

Same result as before, field remained unchanged.
issue.securityLevel = new BasicHubIssueSecurityLevel(null, "name", "description")

<< Correction >>
OUTGOING SYNC includes:

replica.securityLevel = issue.securityLevel

INCOMING SYNC includes
import com.exalate.basic.domain.hubobject.v1. BasicHubIssueSecurityLevel

Same result as before, field remained unchanged.
issue.securityLevel = new BasicHubIssueSecurityLevel(null, "name", "description")

Questions

Unable to sync Issue Security field (no errors)

1 answer