Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Multiple Zendesk tickets contain a different value in the "Part Number" field. They are being exalated to a single Jira On-Prem issue.
Is it possible to add/concatenate the contents of the value in the Zendesk Part Number field to the existing contents of the Jira Part Number field - rather than replacing what's there.
So, as part of the Jira Incoming Sync - on first sync only.
thanks, Sandra