1
0
-1

To allow users from the business that does not have Jira system admin permissions and also no Jira DB access to view in a dashboard Jira issues that has currently a sync error for a Exalate connection that they are from business side responsible, a JQL function is needed that allows to search for issues that are under Exalate sync for a specific connection and have a specific Sync status, e.g. Error.

Currently we only know a JQL that allows normal users to search for issues that are sync_stuck, but that does not include issues with a sync error. So similar JQL function that reports issues under sync error for a connection would solve our request..Or even better a more general JQL that allows a connection and a set of Sync statuses as argument.

    CommentAdd your comment...

    2 answers

    1.  
      2
      1
      0

      Hi


      Please try:

      issue in under_sync_by_connection("Connection name")

      and

      issue in sync_stuck("Connection name")


      The stuck will have the same functionality than a connection in error.


      Thank you.

      Kind regards,
      Mathieu Lepoutre

        CommentAdd your comment...
      1.  
        1
        0
        -1

        Hi Mathieu,


        sorry but according to my knowledge issue in sync_stuck("Connection name")  does not cover all existing error use cases and so does not fulfill our requirement.


        Regards Michael


          CommentAdd your comment...