Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Hiya - so when we grab the Case.ContactId it returns the Contact ID key (eg. 003Aq000007PctQIAS) - not the name. Are we able to use this key to lookup the contacts name in the salesforce object ContactCleanInfo.name using ContactCleanInfo.ContactId = "003Aq000007PctQIAS" and then send this back to Jira in the Salesforce Outgoing script?