2 answers

1.  

   2

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   • Tomas Eduardo Lalanne
   • May 21, 2024

   Hi!

   
   

   Updating the script for the incoming script in Salesforce.

   
   

   replica.addedComments.collect { comment ->
   
       def isPublish = comment.internal ? "false" : "true"
       def SFCommentId = ""
   
       try {
           // Check Exalate documentation for specific HttpClient signature
            def headers = ['Content-Type': ['application/json']]
   
           def res2 = httpClient.http(  // Call with correct arguments based on documentation
               "POST",
               "/services/data/v54.0/sobjects/CaseComment",
               JsonOutput.toJson([
                   "CommentBody": "[${comment.author.displayName}] commented : ${nodeHelper.stripHtml(comment.body)}",
                   "ParentId": "${entity.Id}",
                   "isPublished": "${isPublish}"
               ]),
               null,
               headers
           ) { req, res2 ->
               if (res2.code == 201) {
                   // Ensure SFCommentId remains a string
                   SFCommentId = res2?.body?.id?.toString()
               } else {
                   debug.error("Error creating comment: ${res2.code}, Message: ${res2.body}")
               }
           }
   
           if (SFCommentId) {
               def trace = new com.exalate.basic.domain.BasicNonPersistentTrace()
                   .setType(com.exalate.api.domain.twintrace.TraceType.COMMENT)
                   .setToSynchronize(true)
                   .setLocalId(SFCommentId)
                   .setRemoteId(comment.remoteId as String)
                   .setAction(com.exalate.api.domain.twintrace.TraceAction.NONE)
               traces.add(trace)
           }
       } catch (Exception e) {
           debug.error("An error occurred during comment processing: ${e.message}")
       }
   }

   Thanks 

   
   

   Tomas Lalanne

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2.  

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   • Sonal Otwani
   • Sep 22, 2023

   Hey,

   
   

   Here is the solution which you can put in Salesforce Incoming sync script:

   
   

   replica.addedComments.collect {
   
           comment ->
           def isPublish = "true"
           if (comment.internal) {
               isPublish = "false"
           }
           def SFCommentId = ""
           def res2 = httpClient.http(
                   "POST",
                   "/services/data/v54.0/sobjects/CaseComment",
                   JsonOutput.toJson(["CommentBody": "[$ {
                                      comment.author.displayName
       } ] commented : $ {
           nodeHelper.stripHtml(comment.body)
       }
       " ,
       "ParentId" : " $ {
           entity.Id
       } ", "isPublished": " $ {
           isPublish
       } " ] ),
       null,
       null ) {
           req ,
           res2 ->
           if (res2.code == 201) {
   
               SFCommentId = res2?.body?.id
           } else {
               debug.error("error while creating comment:" + res2.code + " message:" + res2.body)
           }
       }
       if ( SFCommentId ) {
           def trace = new com.exalate.basic.domain.BasicNonPersistentTrace()
                   .setType(com.exalate.api.domain.twintrace.TraceType.COMMENT)
                   .setToSynchronize(true)
                   .setLocalId(SFCommentId as String)
                   .setRemoteId(comment.remoteId as String)
                   .setAction(com.exalate.api.domain.twintrace.TraceAction.NONE)
           traces.add(trace)
       }
   }
   
   

   Thanks,

   Sonal

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