Hello,

I have about 25 tickets that have the error "Unexpected error occurred. Generate an exalate support.zip file and contact support."  Usually when I see this error itself resolves, but in this case even after retrying a sync I get the same failure.

I also cannot generate a zip file as I am getting an error.  Has anyone seen a major drop in Exalate's stability in the past month or 2?  There was an outage that lasted several days a few weeks back, now I have 2 dozen tickets with sync errors that in my experience is an error that is coming from a problem on the host side.