Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Our client uses Azure DevOPS to log tickets, which are then sync'd to our JIRA service desk using Exalate.
In DevOPS, an outgoing sync has been defined for customfield
In JIRA an Incoming sync has been defined for the customField as follows
... however, nothing is populating in JIRA. The field is not updated at all.
We then changed it to ...
... which then blanks the field in JIRA, so we definitely have the right JIRA field.
In discussion with Roman from support, we tried another variation ...
and in the Incoming rule on Jira side
"I have asked around regarding your case. Acceptance Criteria field is not a custom field it is specific to User Story Type in Azure. This is not supported by exalate yet. I need need to check with my Canadian colleagues on is there a chance that this will be supported in the future and will get back to you later in the day."