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Hello Exalate Community,
I’m running into an issue where my Chatter posts from Salesforce aren’t syncing to Jira as comments, despite having set up an outgoing script in Salesforce and an incoming script in Jira. The strange part is that the reverse setup (syncing comments from Jira to Salesforce Chatter) works perfectly using the script and instructions provided here.
Setup Details
I’m using a
Tech_Item__c
custom object in Salesforce and am trying to sync Chatter comments to Jira. The Salesforce outgoing script includes logic to:replica
to sync with JiraWhat I’ve Tried
Working Example (Jira to Salesforce)
The comments sync from Jira to Salesforce without any issues using the example script provided in this guide.
Questions
Any guidance would be greatly appreciated!
Here’s the Salesforce outgoing script excerpt: