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Hi guys,
I have a situation that we like to use Jira's workflow or status to initiate sync up to a desired receiver project or company.
Use Case:
3 platforms to sync up together/
A. Jira Software/Cloud - B. Jira Software/Cloud - C. Jira Service Desk/Local
Source Project - A
Receiver Project - B and C
Case one - Source project A uses workflow to assign a ticket to the receiver B while the receiver C can't see this ticket (compliance concerns).
Case two - Source project A uses workflow to assign a ticket to the receiver C while the receiver B can't see this ticket (compliance concerns).
Can any experts or use cases out there to shed a light on this particular use case?
I kept asking Exalate customer service about it and they were telling me this is the place where my special use case will get some directions or even a practical solution.
I really appreciate to whom seeing this question and have some good tips and thank you in advance for leaving a mark here. THANK YOU~