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Jira Service Desk Cloud:
I have some issues with setting the request type in the incoming script when components is a required field in the request type portal schema.
The incoming issue has components in the payload and this is the code I have to deal with components:
If the component field is not mandatory in the request type, it works fine. Components are created if not found and if found used on the issue.
The error is thrown from Jira itself since the error message is in Norwegian and is of type: Blocked, cant create issue because no value found in a mandatory field. However as stated, the replica issue has components.
Also, if I 'comment out' the request type line in the script, the issue is created and the components attached. I can then manually set the request type in the issue.
I would like the issue to be ready formated as the request type as if the issue was creaded in the portal