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SI am wondering if you have any Sync Rule resources that you can point me towards to help navigate this configuration issue in the Sync Rules.
We have a customized Bug form in Azure DevOps that has two required fields (“Product Version" and “Found In Version”). In Azure DevOps the acceptable entries for these fields are controlled by GlobalLists. So they may not be recognized as text strings as I initially thought that they would.
The Jira side is not reporting any errors or problems. The Jira work item (Bug type) has a Sync Status of “Waiting for Remote”.
Below is a sample error message on the ADO side of the connection:
Error Detail Message:
Bad response when creating work item - 400 - response body: TF401320: Rule Error for field Product Version. Error code: Required, HasValues, LimitedToValues, InvalidEmpty. One additional error occurred during validation of the work item. Please correct all errors and try again.
Work item sync flow is from Jira to ADO.
Here are the Incoming Sync rules on the ADO side: