How to initiate a sync up in a project?

 
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Hi Support, 
I have a situation where the parent site has a project and its issue type is called "Incident". 
The connection is built between the parent site and the receiver site for no problem. Yet, somehow it can not run automatic sync up when parent site's project issues a new ticket but manually trigger. 



Can you please help?

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    1 answer

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      Hi allenhsieh

      Questions (assuming this is Jira to jira)


      • When the trigger jql is run in the search function of Jira - what does it return
      • When you click the 'bulk exalate' how many issues does it return
      • Are there any errors showing in the error list



      Francis

      PS.  This is not a support site (smile)

      1. allenhsieh

        OK, sorry about that~

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