Is there a way to desactivate update notification mails from exalate tickets?

 
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We do not want to have mail notification twice (one from JIRA for the original project/ticket and other one from exalated tickets)

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    2 answers

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      Hi Francis Martens (Exalate),

      Is there any update on the documentation regarding this question?

      We are syncing local sync, and get 2 notification emails for each comment added to any ticket...


      Thanks

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        Exalate operations will be triggering issue update events which then trigger notifications.
        There is currently no way to distinguish between events generated by user.
        You can have a look at notification assistant to provide finer grained notification schemes, or remove the user from the notification scheme


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