I am trying to change the Proxy user and get the Error Message below

 
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Error when updating token in the Zendesk Node side
  1. Serhiy Onyshchenko

    Hello, Champ Yarbrough, what's your zendesk URL?
    Normally, Exalate would validate the new user via old one, but it seems something's off.
    Our support could try and change it for you.

  2. Champ Yarbrough

    Sorry thought I had sent you my Zendesk URL.


  3. Champ Yarbrough

    https://supporttideworks.zendesk.com/

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1 answer

  1.  
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    If you would change it to:

    ExalateUser

    samvimes515@gmail.com


    This is the Token I generated

    ig2z0rh5qDrw01SDIurUfPhVBd8fpTTqNCwuOwO8

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