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Hi there,
I am running the following infrastructure: A Jira Service Management instance A running on Server X and a Jira Software instance running on server Y. I would like to implement the following use case:
I had a look at your documentation here (https://docs.idalko.com/exalate/display/ED/How+to+synchronize+attachments+in+Jira+Server ), but I could not find a matching sync rule. For is it is crucial that these attachments are not presented to the customer before being released by a service agent at A.
I know that there is a function to treat comments as internal. Does something similar exist for attachments?
Cheers,
Paul