Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
The challenge is a follows
Whenever a ticket is created on behalf of a certain user, that certain user is added as a 'cc' user.
This customer would like to set this user as the reporter of the twin