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Hello,

In this example, 
issue.customFields."Hobby".value = nodeHelper.getOption (issue, "Hobby", "Running")

This is configured for only one option "Running" but I want Whatever option I will select in source it will sync with destination.

Could you tell me the syntax for synchronization for below fields.

Example : Source Side
Field Name : Type of Support 
Option Values : Project Configuration , User Management.

Destination Side:
Field Name : Type of Support 
Option Values : Project Configuration , User Management, Add-On

Also what if both the options are different at source side and destination side.

Regards,
Neha Aggarwal

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    1 answer

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      Hi,

      I had a challenge in a similar scenario because the custom fields names were the same on both sides, but the options were different. I had to use ids instead of custom field names.

      Below is along the lines of what I had to do. Please note that the 'L' is not a typo (at the end of "insert id of custom field on Destination side")

      I'm not an expert, so apologies if this wastes your time!


      def typeOfSupport = [
      "Project Configuration" : "Project Configuration",
      "User Management" : "User Management"
      ]


      // type of support sync: lookup the source type of support and set on the destination side
      def SourceSupport = (replica.customFields."Type of Support"?.value?.value) as String
      def desiredTypeofSupport = typeOfSupport[SourceSupport]
      if (!desiredTypeofSupport) { return }


      issue.customFields."insert id of custom field on Destination side".value = nodeHelper.getOption(issue, insert id of custom field on Destination sideL, desiredTeam)

      1. Juan Grases

        Nice answer, I wanted to make a small fix:

        issue.customFields."insert id of custom field on Destination side".value = nodeHelper.getOption(issue, insert id of custom field on Destination sideL, desiredTeam)

        Should actually be:


        issue.customFields."insert id of custom field on Local side".value = nodeHelper.getOption(issue, insert id of custom field on Local sideL, desiredTeam)


        Also I wanted to add, that in case that option values are the same on both sides you can simplify the approach by doing:


        def SourceSupport = replica.customFields."Type of Support"?.value?.value
        def localSourceSupport = nodeHelper.getOption(issue, insert id of custom field on Local sideL, SourceSupport)
        
        issue.customFields."insert id of custom field on Local side".value = localSourceSupport
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