Exalate plugin page not loading

 
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After trying to configure a Jira Cloud to Jira Cloud Visual connection, one of the instances is now not loading the Exalate plugin pages at all (shows a flash message saying the team has been notified)

In the devtools > network I see a call to https://connect.exalate.net/syncqueue 

that is failing with a 502 response. 


Any help?

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    1 answer

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      Hi Lousanje 

      This seems to be more of a technical problem, could you raise this as a support ticket instead in order to assist you with this issue? 

      Thank you.

      1. Lousanje Ramirez Navarro

        Ok, will do

      2. Lousanje Ramirez Navarro

        This seems to have solved itself overnight, so I will post the error I'm getting now as another question

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