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Hello all,
I want when a certain status is set in the target project the status sync is not performed.
Kind Regards
Florian
Hi Florian,
Can you describe a bit more? And maybe share the configuration used?
Kind regards,
Ariel
Hi Ariel,
thank you very much for your support. I have in project A the status "Closed", when this status is set, the status in project A should not be changed anymore. (Customers can also set the ticket to this status).
However, in project B we are still working on the task partly in the background, the customers often don't get to know anything about it and should not be confused by reopened tickets.
We also update the status only from project B to project A. The status in project A does not influence the status in project B.
Many greetings
Florian