Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Hi everyone!
Our company is migrating from Jira server to Jira cloud. My question is that we woud like to migrate the in progress issues as well but also would like to keep them in synced.
My use case is the following right now: We have a zendesk instance for our customer support requests and it is synced to Jira server using exalate. But we are moving to Jira cloud. How can we be able to configure exalate to remember the connections from the server?
I know that there is a bulk connect button but where can I get the list of issues that are under synced and with which issue(I tried already the support zip, but no luck )?