Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Hi
we are facing a big problem on 5.3 , all new tickers aren't exalated but update as existing tickets and connected to wrong one
we have pending events on incoming queue , we need to clear them from datadase we already used
/secure/admin/exalate/supporttools!Default.jspa but this didn't solve our issue
This very urgent issue , please help us to troubleshoot this issue
We are blocked and can follow all events manually
Thanks