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When a Jira server (private) is synchronized with a Jira service management (public), what are the steps to modify the  Jira base URL? How to make sure, that all issues, that are alredy exalated, update their synch links? Any other caveats?

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    2 answers

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      Hello Antje,


      It's not possible to change the Destination URL of an Exalate Sync, instead I would recommend you set up the sync anew with the new URL and utilize the Bulk Connect option in Exalate to connect your issues.


      You should be able to set up a CSV file with the followig format to reconnect the issues


      LOCALKEY-1,REMOTEKEY-35
      LOCALKEY-2,REMOTEKEY-64
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        Hello, Antje Stejskal , let me build on top of Marcus Nygren 's response
        It should be possible to change the URL (only for Jira on-prem) from the private side:

        https://docs.idalko.com/exalate/x/M5ArAQ


        And for the sync links:

        UPDATE replica SET payload = REPLACE('$OLD_URL', '$NEW_URL');


        Please, let me know if this helps.

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