how I can change the executor name in Zendesk?

 
1
0
-1

 Is it possible to change the name of the executor when exalating in Zendesk?

    CommentAdd your comment...

    1 answer

    1.  
      1
      0
      -1

      In case you want to impersonate a comment in zendesk your should try the following on your incoming script:

      replica.addedComments.each { it.executor = nodeHelper.getUser("361777654679") } // replace "361777654679" with the zendesk user id
issue.comments     += replica.addedComments

      https://docs.idalko.com/exalate/display/ED/How+to+impersonate+a+comment+in+Zendesk


        CommentAdd your comment...