Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
We’re trying to sync a case comment author from Salesforce to Jira Cloud but it’s not working as the author is always “Exalate”.
I’ve followed the documentation to add this code :
I’ve also made sure that the comment author exists on Jira and has the permissions to access the project and add comments.
Please advise.