Note
We've packed up and moved from Confluence to Discourse to bring you a better, more interactive space. Out of courtesy we didn't migrate your user account so - you will have to signup again
The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
Hi There,
We are trying to share data from SNow to Jira, but on every new connection, we are getting the below error. We did try with one-directional synching i.e. SNow to Jira. On the Jira end, there are no restrictions at the field level.
Outgoing Sync:
Incoming Sync:
We are trying to use default sync rules only, first to validate the summary field sync. However, we getting the below error at the SNow end only. No incoming connection at the Jira end.
Please suggest some workaround.
Thanks
Hello, Vedant Kulkarni , is your Exalate for ServiceNow hosted on-premise or in Exalate Cloud?
(in other words: what is your Exalate for ServiceNow URL)?
Regards, Serhiy.
Serhiy Onyshchenko , Exalate for ServiceNow is hosted in Exalate Cloud.
Exalate Cloud URL: https://snownode-ddek-kskq-wotl-scjc.exalate.cloud/connections
Host URL: sncapappsfrancetraining.service-now.com