Sub-task Sync issue

 
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Hi All, This question is raised by the Exalate customer. 


"Hi team, here’s my case:

I have a sub-task in A instance, and I want to sync it to B instance and create a new ticket with non-subtask issue type.
I keep receiving the error “Field Issue type is a sub-task but parent issue key or id not specified.: issuetype.”,
May you help with this case?"


Looking forward for the input - Thank you!


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    1 answer

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      Hi Tony, 


      Whatever is the issuetracker - It’s just about mapping the sub-task from A to a non-subtask on B.


      Please refer to these docs: 


      https://docs.idalko.com/exalate/pages/viewpage.action?pageId=19629012

      https://docs.idalko.com/exalate/display/ED/How+to+synchronize+tasks+and+subtasks


      Thank you!

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