Cannot get property 'name' on null object - Incoming script error

com.exalate.api.exception.script.ScriptException: Cannot get property 'name' on null object at com.exalate.error.services.ScriptExceptionCategoryService.categorizeProcessorAndIssueTrackerExceptionsIntoScriptExceptions(ScriptExceptionCategoryService.scala:40) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:57) at com.exalate.processor.jira.JiraCreateIssueProcessor.executeCreateProcessor(JiraCreateIssueProcessor.java:336) at com.exalate.processor.jira.JiraCreateIssueProcessor.createIssue(JiraCreateIssueProcessor.java:189) at com.exalate.replication.request.CreateIssueSyncRequestState.transition(CreateIssueSyncRequestState.java:81) at com.exalate.replication.request.CreateIssueSyncRequestState.transition(CreateIssueSyncRequestState.java:28) at com.exalate.replication.in.RequestProcessorService.processSyncRequest(RequestProcessorService.java:454) at com.exalate.replication.in.RequestProcessorService.processSyncRequestsWithPriorities(RequestProcessorService.java:179) at com.exalate.replication.in.RequestProcessorService.processSyncRequests(RequestProcessorService.java:130) at com.exalate.replication.in.RequestWorker.runProcessing(RequestWorker.java:32) at com.exalate.replication.ReplicationWorker.lambda$run$0(ReplicationWorker.java:85) at com.exalate.node.util.concurrent.ClusteredSensitiveExecutorService.lambda$executeHandlingLocks$0(ClusteredSensitiveExecutorService.java:31) at com.exalate.node.util.concurrent.ClusteredSensitiveExecutorService.executeHandlingLocks(ClusteredSensitiveExecutorService.java:52) at com.exalate.node.util.concurrent.ClusteredSensitiveExecutorService.executeHandlingLocks(ClusteredSensitiveExecutorService.java:29) at com.exalate.replication.ReplicationWorker.run(ReplicationWorker.java:78) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source) at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Caused by: javax.script.ScriptException: javax.script.ScriptException: java.lang.NullPointerException: Cannot get property 'name' on null object at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:158) at java.scripting/javax.script.AbstractScriptEngine.eval(Unknown Source) at com.exalate.processor.ExalateProcessor.execute(ExalateProcessor.java:98) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:55) ... 19 more Caused by: javax.script.ScriptException: java.lang.NullPointerException: Cannot get property 'name' on null object at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:320) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:155) ... 22 more Caused by: java.lang.NullPointerException: Cannot get property 'name' on null object at org.codehaus.groovy.runtime.NullObject.getProperty(NullObject.java:60) at org.codehaus.groovy.runtime.InvokerHelper.getProperty(InvokerHelper.java:190) at org.codehaus.groovy.runtime.callsite.NullCallSite.getProperty(NullCallSite.java:46) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callGetProperty(AbstractCallSite.java:298) at Script17.run(Script17.groovy:29) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:317) ... 23 more

Could not create an issue with type `Support Case` on project `SUP`: Your request could not be created. Please check the fields have been correctly filled in. ug:091bd77b-8e53-4f2d-9b68-0960cb6cdc1e is not a valid email address. Check the documentation for more details. – Create issue error

services.jcloud.exception.CreateIssueJiraCloudException: Could not create an issue with type `Support Case` on project `SUP`: Your request could not be created. Please check the fields have been correctly filled in. ug:091bd77b-8e53-4f2d-9b68-0960cb6cdc1e is not a valid email address. at services.node.JCloudTrackerExceptionCategoryService.generateCreateIssueJiraCloudTrackerException(JCloudTrackerExceptionCategoryService.scala:413) at services.jcloud.transport.ServiceDeskClient.$anonfun$createRequest$12(ServiceDeskClient.scala:110) at services.jcloud.transport.JCloudRestErrorHandlingService$$anonfun$recoverFromRestExceptionToJiraCloudTrackerExceptionOrBugException$1.applyOrElse(JCloudRestErrorHandlingService.scala:187) at services.jcloud.transport.JCloudRestErrorHandlingService$$anonfun$recoverFromRestExceptionToJiraCloudTrackerExceptionOrBugException$1.applyOrElse(JCloudRestErrorHandlingService.scala:180) at scala.concurrent.Future.$anonfun$recoverWith$1(Future.scala:417) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) Caused by: com.exalate.domain.exception.issuetracker.BadRequestTrackerRestException: Your request could not be created. Please check the fields have been correctly filled in. ug:091bd77b-8e53-4f2d-9b68-0960cb6cdc1e is not a valid email address. at services.jcloud.transport.JCloudRestErrorHandlingService$.handleTrackerFourZeroZeroAndHigherRestResponse(JCloudRestErrorHandlingService.scala:91) at services.jcloud.transport.JCloudRestErrorHandlingService$.filterTrackerRestErrorResponse(JCloudRestErrorHandlingService.scala:81) at services.jcloud.transport.ServiceDeskClient.$anonfun$createRequest$4(ServiceDeskClient.scala:95) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) ... 14 more