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How to sync status in visual mode

 
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I'm having issue to synchronize status in Jira Cloud by using visual mode since I am having the below error message 

Can not find current status ‘Pending Approval’ in workflow ‘GSD W for Global’. Please contact Exalate support

Any advice on this?

  1. Harold Oconitrillo

    Hi,

    May you please send us the full stack trace of the error?

    Kind regards,

    Harold Oconitrillo

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