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We have written the logic from ServiceNow to Jira sync where we are trying to set
i. Jira state to " Resolved"
ii. Copy Resolution Code and Notes to Jira
Here is our Jira Service Management Incoming sync Logic
Can anyone help us to know what we are missing here?
Any advise will be greatly appreciated!
Thanks,
Olimpia Estela and Vaihnavi Shinde