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Exalating between 2 Jira instances, trying to sync Start Date, which is treated as a custom field, with different customfield_IDs between the 2 instances.
Both Jira instances are using Scripting
Thanks.
Hi,
Is this configuration for JiraOnprem? If so, feel free to check the below documentation.
https://docs.exalate.com/docs/how-to-sync-date-and-datetime-custom-fields-in-jira-on-premise
Do not hesitate to contact us back for further questions.
Best regards.
We have 2 Jira CLOUD instances. A bit extra info on the situation:
2 Jira Cloud instances, I'm only admin on 1 of them.
On our end, Start Date has customfield_ID 10015
On remote end, they have 2 Start Dates, ID 12202 and 12207, leads us to think we need to map to one of the IDs.
Hi,
Is there any error message when you synchronize these custom fields? If so, may you please add the full stack trace?
Best regards.
This is NOT an attempt to debug, but a request for how-to.
There were no error messages, we are looking for the script lines to enable such sync.
Hi,
Allow to me share this below documentation for Jira Cloud custom field synchronization and review if this fits for you
https://docs.exalate.com/docs/how-to-sync-datedatetime-custom-fields-in-jira-cloud
Do not hesitate to contact us back if you have further questions.
Best regards,
Harold Cruz